| CUSTOMER FEEDBACK |
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FEEDBACK PAGE
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...Its so refreshing that you go the extra mile to commun-icate with your customers like you are doing with me.I'm definitely going to recommend keener edge to my friends. Take care and hope to hear from you soon Laura S. Montgomery Village, Maryland Received 12/6/2010 |
Laura's choice was the Heroes Sword of Hiro Damascus. |
Thank You for the excellent customer service. My item arrived and its exactly what I wanted. The entire transaction was smooth and I was updated at every stage. I highly recommend The Keener Edge to anyone looking for a pleasurable shopping experience. Tim P. Zanesville, Ohio Received 1/25/2011 |
Katana in Musashi Theme without Bo-Hi |
the mail” you quickly determined that the item was in fact coming and slightly delayed. Fast, friendly, and reassuring communications are not what I’m used to with my normal online purchasing experiences. You are the exception! Ordered items are exactly as described and I’m very satisfied with the sword display stands. But your genuine customer concern was quite a refreshing experience and makes the difference with my consideration for all my future orders. Thank you again, for your “customer first” attitude. Regards, Lance D. U.S. Military in Europe Received 3/9/2011 |
2 sword stand and two upright, single sword floor stands. Problem was due to APO shipping. |
| Daisho Stand |
patience and customer service. I will be a repeat customer.
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James chose a Cold Steel Chisa Katana |
I received the knife and was stunned by it's size HOLY COW MAN!, looks like it's made to take down dinosaurs. All kidding aside it really is well made and looks like it was built to take some serious abuse, if the blade truly went thru the tempering process's as the company claims it should last for generations if properly maintained. Just wanted to say Thanks for your prompt service, it was a pleasure to do business with you. Take Care and Thanks again, Sincerely, Jeff
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Jeff was impressed with the size of his Down Under Outback Bowie Knife. |
The katana arrived yesterday and was very well liked by the recipient, and your note on the packaging was not an overstatement. I'm glad it was well protected. Thank you for your consistent support and I'm glad to have done business with you.
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| Dynasty Forge Bushi Forge Folded Tri-steel 31.5 inch O-Katana birthday present |
It arrived today and is beautiful. Thank you again for the stand and it was a pleasure doing business with you. I now know who to contact the next time I need a sword. Thanks, Jeff M. Little Elm, Texas Received 4/16/2011 |
To Display the Katana below! |
I got the wakizashi today and it was even better than I expected. You also did a very nice job of packing and shipping. Thanks for your help. I recommended your site to a friend. Best regards, Kent S. Alameda California Received 4/26/2011 |
Kent chose a Yoru Doragon Wakizashi to go with his Tanto. |
I got it yesterday. Thank you for all of the personal attention to this. Mark M. Richmond, California Received 8/4/2011 |
Mark will use this Agincourt Hammer to beat and bash at L.A.R.P events |
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FEEDBACK PAGE
| 1 |
| Daisho Stand |
wait! I'll stick with my old monosteel beater for test cutting. This one is way too nice! Thanks for all your help. Lisa A. Philadelphia, PA. Received 8/18/2011 |
| Lisa's Dynasty Forge Bushi Forge Folded Tri-steel Shobu Katana. |
I would like to say thank you for keeping me up to date on te status of my order. It was greatly appreciated! I enjoyed your services and perhaps in the future I may deal with you again. Michael G. Richmond Hill Alberta, Canada Received 8/24/2011 |
Michael Chose The Fightning Knives of Legolas With Display |
very happy with them ... Thank you for the great service - I've already referred a couple people to your site. Look forward to doing business with you in the future.
Received 10/20/2011 |
| Mr. Clark's Dynasty Forge Bushi Forge Folded Tri-Steel 28.5" Katana and Musha 20.5 " Wakizashi. Both in Musashi Theme. |
Rich, Get the knife home today The knife looks great in excelent condition. O. Salte Bryne, Norway Received 9/29/2011 |
Mr. Salte's new Down Under Outback Bowie Knife |
condition the transport was fast and there was not one scratch on the box.....I think ups was the right choice for me any way am very happy with the service and care you took with my order thanks again richard all the best Craig,
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Craigs choice was a Paul Chen Oni Katana |
rather remarkable experience. I had business dealings with someone, who in today's world I consider rather unusual. Almost rare. That someone is Richard Love. To shorten a long story, the man went out of his way to be helpful and when he told me what he would do, he did it. In other words, when you deal with Mr. Love, you can be assured you are dealing with one who is honest and will do what he says. Thank you. Bob Jayne Brownsburg, IN. Received 11/5/2011 |
| When you are a little fish in a big pond you have to try harder. Remember when "Service Stations" really gave you service? |
customers with your inept business practices? Anyway, I guess you have the upper hand. No more purchases from you. Dxxkhead Bxxtard! K. Hedgespeth Clarksville, Tennessee Receives 2/4/2012 |
refunded due to a pricing error. Apparently he thinks it was a "bait and switch situation." Like other sites, we state that, in case of a priceing error, the actual price will apply. THE KEENER EDGE |