| ... It is very pleasing to find that there are folks like you out there that take such pains to insure customer satisfaction!... Thanks! Please be assured that, if I buy more things of this nature, yours will be the first site I'll order from if you have what I'm looking for! E. Garrison Mount Sterling, Kentucky Received 4/7/08 Just a note to let you know that your shipment arrived on schedule today and, despite the minor problems you told me about, I was very pleased. Thanks again for the wonderful customer service. I read some of the comments on your web site and found that many others are equally pleased. You sent me some pictures so I thought I would share one with you. This is a picture of my modest medieval collection. As you can see, the helmet and shield you sent made an excellent addition (shield on the right and helmet second from right). I have four ancient helmets (Greek and Roman) to go with them. Gratefully yours, E. Garrison Mount Sterling, Kentucky Received 4/9/08 |
| Hello Richard! You are AWESOME!!!! Thank you very much! It’s good to know that there are still companies out there that take customer service to the next level. I AM IMPRESSED!!!!! Thanks once again, you’ve done a FANTASTIC job!!! Dimitri G. Winnipeg Manitoba, Canada (Received 02/02/07) |
| CUSTOMER FEEDBACK |
| RETURN TO SITE MAP ? CLICK HERE ! |
| Looking forward to doing business with you again soon. Best regards, Bill S. (Received 01/03/07 |
| Hey Richard, We got it today and it is BEAUTIFUL! He loves it. Thank you so much. Betina B. Slidell, La. (Received 01/18/07) |
| Bill's Dragonfly Katana |
Betina's gift to a lucky guy!
| Zar'roc Sword |
| Dimitri's Purchase |
| Hello Richard! I thank you for you reply and most especially, for your research in finding me some scabbard assistance! How thoughtful of you! I wrote to 9 different companies for help, and heard from only one other besides you. He simply stated "We don't have that. Sorry". Even the company I purchased some of my swords from, blew me off like a bad habit. (Now that they have my money, that is). I have several swords; only STING has a scabbard. I was searching for one for the sword, Hadhafang, as well. I have some really good leads, thanks to your efforts, Richard. And I know where I am going to get my next addition to our collection. TheKeeneredge.com. Thank you so much for everything! You be hearing from me very soon. Trust me! All the best to you! J. Quinn (Received 3/14/2007) |
| WE TRY TO HELP WHEN WE CAN ! |
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Thanks for the information.
Best of Luck with your new business.
Customer Service is a very important part of the business.
Yours is outstanding!
L. Johnson Ashland City, Tn. Received 6/13/07
Best of Luck with your new business.
Customer Service is a very important part of the business.
Yours is outstanding!
L. Johnson Ashland City, Tn. Received 6/13/07
| Richard , Your customer service is impeccable. Keep me updated on ETA and thanks again for wonderful customer service. Jeff PS : You can use any and all comments for your customer comment page and I will recommend you highly to my friends. Jeff R. Manchester, Ct. Received 8/29/07 |
Laura wanted a Shinwa Royal
Emperor Damascus Katana
Emperor Damascus Katana
| Jeff was looking for a Linder Kris Dagger! |
Hello. Just wanted to let you know that I got my shipment in
today. It's beautiful. Thank you for providing such a good price
on it! Cold Steel does not come cheap, but you're the best deal
I've found on it. We'll talk again!
Lee G. Morton, Illinois Received 9/13/07
today. It's beautiful. Thank you for providing such a good price
on it! Cold Steel does not come cheap, but you're the best deal
I've found on it. We'll talk again!
Lee G. Morton, Illinois Received 9/13/07
| LEE LIKES HIS COLD STEEL DRAGONFLY KATANA! |
| (Expecially Our Price!) |
| Got knife. It is terriffic, Thank You Randy K. Sandyville, W. Virginia Received 11/7/07 |
Randy's Case Tony Bose
Peach Seed Lockback
Jigged Antique Bone
Whittler
Peach Seed Lockback
Jigged Antique Bone
Whittler
Thank you, Richard. I'm sure the plaque will evoke
the proper ambiance in my son's room.
Catherine P. Provo, Utah Received 11/14/07
the proper ambiance in my son's room.
Catherine P. Provo, Utah Received 11/14/07
Catherine Bought
a Deluxe Dragon
Sword Plaque.
a Deluxe Dragon
Sword Plaque.
| I recieved the Linder stag hunter today and it was everything I hoped it would be. You saved me over $60.00 over Amazon.com and anyone else's price and on top of it I got a bonus knife and good old fashioned bend-over-backwards personal service. No one could ask for more.I will definitely be doing business with you again and telling other collector friends. Thanks again, Carl B. Woodland Mills, Tennessee Received 12/12/07 |
| Carl's Choice |
 |
| CLICK WHERE YOU WANT TO GO NEXT BELOW ! |
I received my katana; it is an extraordinary sword, I thank you very much. Eddie R. D. IV Salina, Kansas Received 2/8/08 |
| Cold Steel Double-Edge Katana |
| I picked the sword up from the post office this morning and let me tell you...WOW! I am very impressed, Cold Steel makes a fantastic product. Thank you so much for your exceptional customer service! And thank you for the polishing cloth you included in the package, I'm sure the future wife will find something to use it on. Btw, what would you recommend i use to polish the sword with? I would like to clean up the excess oil on the blade and really make this bad boy shine. Thanks once again, Keith D. Cornelius, Oregon Received 3/31/08 |
| Keith will wear this Cold Steel Viking Sword at his wedding this summer! |
| Mr. Garrison's selections. |
| Mr.Hickman's money was refunded due to a pricing error. Apparently he thinks it was a "bait and switch situation." Like other sites, we state that, in case of an incorrect price, the actual price will apply. THE KEENER EDGE |
It was an attractive price. I should have suspected. I’ll buy it from the reliable sources I normally deal with. J. S. Hickman Friendswood, Texas Received 4/5/08 |
| Part of Mr. Garrison's modest medieval collection. |
...There have been a series of Case Tony Bose knives that
began in 1999. If you happen to run across any of them I would
be interested if the price is right. Thank you for being so honest
in our dealings. These days I don’t run across that very often!
J. Labovitz Ft. Worth, Texas Received 5/11/08
began in 1999. If you happen to run across any of them I would
be interested if the price is right. Thank you for being so honest
in our dealings. These days I don’t run across that very often!
J. Labovitz Ft. Worth, Texas Received 5/11/08
Received The knife on 6-4-08 it's a beaty! I'll have to wait a
while to purvhase any more, says the wife, but I'll definitly be
back and I'll refer some of my freinds to you also. Again, God
Bless America. Especially our Men in Iraq. Many Thanks.
Respectfully,
W. Webber Alton, Illinois Received 6/5/08
while to purvhase any more, says the wife, but I'll definitly be
back and I'll refer some of my freinds to you also. Again, God
Bless America. Especially our Men in Iraq. Many Thanks.
Respectfully,
W. Webber Alton, Illinois Received 6/5/08
Mr. Webber chose a Linder Kentucky Bowie Knife. |
FEEDBACK PAGE
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Richard; I got the Case Abalone Slimlock. Thanks for an excellent specimen, very good abalone example! R. Crowell Kennesaw, Georgia Received 6/10/08 |
Mr. Crowell's knife has to be seen to be really appreciated. |
Hi Rich,
I received the katana on Monday. I was pleasently surprised
that it arrived so quickly. I am very happy with the katana.
M. Cate III Coupeville, Washington Received 6/11/08
I received the katana on Monday. I was pleasently surprised
that it arrived so quickly. I am very happy with the katana.
M. Cate III Coupeville, Washington Received 6/11/08
He is referring to the Dynasty Forge Ko
Katana that he purchased here.
| Rich: I received the sword today and it looks great thanks for your time and service. V. Hornung Louisville, Kentucky Received 7/3/08 |
| Dynasty Forge Katana Swords Cold Steel Battle Ready Katana Swords PaulChen Katana Swords Kit Rae Fantasy Swords Medieval Swords, Shields and Helmets Sword Racks & Sword Plaques Case Collectible Knives |
hey i just got the knife today, i wanna say thanks so much , its
amazing, you just made my day!
W. Edwards Langely, British Columbia Received 8/7/08
amazing, you just made my day!
W. Edwards Langely, British Columbia Received 8/7/08
He likes his new Mortal
Combat Dagger!
This customer is pleased with his new
Dynasty Forge Bushi Forge-folded Tri-
Steel Katana in Koi theme.
Dynasty Forge Bushi Forge-folded Tri-
Steel Katana in Koi theme.
Rich, I am extremely pleased with the Dynasty Shobu Katana,
an awsome blade indeed! Regards,
PS - do they have a shobu Wak in the works?
F. Wigelius Jacksonville, Florida Received 8/32/08
an awsome blade indeed! Regards,
PS - do they have a shobu Wak in the works?
F. Wigelius Jacksonville, Florida Received 8/32/08
| Musha Class Shobu Katana |